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Site Diagrams: Mapping an Information Space

Excerpt:
Information spaces surround us. When we retrieve a file from our computer, we are browsing through an information space; when we use a search engine we are sifting through an information space; and when we visit a website we are moving through yet another information space. As user experience professionals, it is our job not only to understand how this space works (and how people work within the space), but also how to best access and communicate the information contained therein. Understanding the structure of an information space for a website boils down to the following questions...

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